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​Queasy Rider

9/2/2018

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OK, this one is definitely on the “Dear Abby” side of the communication spectrum. But given that the situation discussed here tends to sneak up without warning, it's a good idea to have a contingency plan. Smart communicators are prepared.

Here's the typical scenario: you're on your merry way when you suddenly slam into something which horrifies all your sensibilities. You discover, for instance, that your supervisor is defrauding the company. But, your supervisor is also your uncle. And there is no such thing as unseeing what you have seen.

You could travel along for years as a queasy rider, constantly nauseous, hoping that the situation just goes away and nobody ever finds out. In this scenario, you get the ulcer while your uncle sips pina coladas!

But there are more serious problems with the ostrich approach when and if the situation sees the light of day. First, you will be seen as somehow complicit, second, as time passes, your memory will let you down.

So, from a communicator's point of view, how do you handle such a situation? The questions really resolve down to what you say (if anything), to whom, how and when.

Here's the main thing: almost invariably, situations such as this have criminal implications. All too easily you can get wedged into a nasty place. A consultation with a well-recommended criminal defence counsel is often in order. Not only will they see the situation in a detached, logical way, but their discussion with you is covered by lawyer-client privilege. 

It may also be wise to share the problem with someone “near and dear”, but only after you've taken legal guidance. Why? Because only with the lawyer do you enjoy lawyer-client privilege, so you will want your first guidance to occur in a fully safe zone. Even interspousal communication is not as privileged as many think.

It also goes without saying that if you need to make a public statement, consultation with a communication expert can be worth its weight in gold, especially if the expert is legally knowledgeable. For privilege purposes, it is worth considering having the communication expert retained by your lawyer.

The last bit of communication advice is that you must keep thorough notes, made contemporaneously, and with backup copies, all kept securely and privately. When you are called into question, or as a witness, many years down the road, you will be grateful that you have a “Comey Memo”.

In summary, keep your cool, get advice which is covered by privilege, and keep a careful record. Follow your conscience, but let your conscience be guided by clear thinking and good advice. And pray every night that this never befalls you.
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Of Mice and Men

1/2/2018

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In a recent study it was demonstrated that mice who were exposed to L-Felinine as babies were significantly less likely to flee from cats when they became adults, making them much more likely to end up on the feline dinner table. In simple terms, little mice exposed to cat pee would grow up with a diminished fear of their mortal enemy. 

Now, you’re probably asking yourself how Norm is going to work this tidbit into a communication piece. Well, it’s simple. Mankind is not all that different from mousekind.

All of us experience the magnetism of dangerous things. Many quite normal people report a terrifying temptation as a freight train thunders by, as they stand at the brink of a cliff or at Niagara’s pounding edge. Your brain won't speak it out loud, but the black temptation lurks, whispering, at the edge of consciousness. We share not only with mice but lemmings.

But that's not the really scary part. Those mostly-manageable primal urges are one-on-one between you and nature, but what really gets us into trouble is the magnetism of dangerous people. This is integral to our tribal dynamic. It's hard-wired into our psyches, and is integral to our understanding of human communication.

Who can explain the logic behind S&M relationships? What parent of an adolescent girl does not live in cold fear of the gravitational pull of bad boys? And who can explain why so many intelligent men and women not only persist in abusive relationships but fiercely defend their abusers? 

The magnetism of dangerous people pervades our lives. We all fall victim to the messaging of abusive communicators. The “Big Bad Daddy” syndrome is alive and well in politics, religion, professional offices and sales. We gravitate toward kings and prophets and gang leaders and rock stars. We find meaning when our heart begins to beat as one with theirs. 

Worse, once we fall under the spell of a hero strongman we rarely turn back. The victims of Jonestown were not any different than you or me.

Are we a hopeless race? Certainly not, but our ability to resist the surrender of our will to the strongman begins with an understanding of this fundamental communication dynamic. 
​

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    Norman Bowley teaches the Alignment Doctrine and the Client Code-- secrets to building the professional practice you and your clients deserve.

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  • Home
    • Video >
      • The Alignment Doctrine
    • Communication >
      • Elements >
        • The Golden Rule
        • The Five Essential Qualities
        • The Five Essential Questions
        • The Five Step Cycle
        • The Ten Commandments
        • The Ten Sources of Authority
      • Modules >
        • Modules A-M >
          • Avoiding amateurism
          • Change: Understanding It, Facing It, Profiting From It
          • Communication for Long Term Relationship
          • Communications Horror Stories
          • Communications that blow up in your face
          • Communicating toward success
          • Earning the Right to Be Heard
          • Gerunds, Mesolects and Other Arcane Terms of Art
          • Having a Toad Day
          • Healthy Fear
          • Hippos and Raccoons-- Deadly Underestimation
          • How I Moved From Doing What I Liked to Doing What I Loved
          • How to Be on the Same Wavelength as Your Audience
          • How to Pick Up a Porcupine-- Dealing With Difficult People
          • Key of Trust
          • Manipulation
          • Mastering the Technologies
          • Mining the Subconscious
        • Modules N-Z >
          • Quick and Dirty-- the 80/20 Rule
          • Sabotaging Your Message
          • Scar Tissue
          • Secrets of the Druids
          • Some Specific Approaches to Communications
          • Specific audiences
          • Symbolism-- the Heart of the Communicative Process
          • Talking to Yourself and Why You Should Do It
          • The Difference Between Leadership and Management
          • The Eyes Eat First
          • The Eyes Have It
          • The Lizard Within-- What Your Reptilian Brain Makes You Do
          • The Media of Communication
          • The Respect Deficit
          • The Secret of Authenticity
          • Thinking About the Kinds of English
          • Websites, Blogs and Newsletters
          • When you don't have time to plan
          • When You'd Rather Shoot Yourself
          • Who's your audience? Targeted communication.
      • About us >
        • Karen Bowley
  • Norman Bowley
  • FREE
  • Services
    • Keynote Speaking
    • Training
    • Coaching
    • Troubleshooting
    • Consulting
    • Writing >
      • Ghost Writing
      • Transitional Ghost Writing
  • Testimonials
  • Blog
  • FREE